In this Video Brief Kerry Frost shares insight on how she approached a shift to continuous performance management at Southwest Airlines.

A simple, effective approach to performance evaluation calibrations for talent development professionals.

In this article we'll discuss performance ratings, the process we used at Southwest to define ratings, where I stand and why.

Recap seven design elements of MIT II, Southwest's high potential leadership development program.

Assessing and calculating ROI for training programs can be tricky. It takes a well thought out strategy to do it effectively.

An interview with Angie Sanders of Southwest Airlines University and her insight on current learning & development trends.

Tips on effective mid-year check-ins for leaders and talent professionals.

A peek into MIT's Camp Culture, an experiential capstone for one of Southwest Airlines' high-potential leadership development programs.

Seven action learning strategies from one of Southwest Airlines' high potential leadership development programs.

Build a marcom plan to support training. We use one of Southwest's high potential leadership development programs as a sample.

Discussing talent development in an interview by Andy Storch for the Talent Development Hot Seat podcast.

In this article we dive into the learning elements of one of Southwest's high potential leadership development programs.

In this article we take a look at the leadership model we used for one of Southwest's high potential leadership development program.